He explained that increasing the number of World servers and adding new FFXIV data centers would be a “fundamental solution” to FFXIV's congestion issue, but there were two major obstacles standing in the way: a semiconductor shortage and travel restrictions, both related to the COVID-19 pandemic. In an announcement posted on The Lodestone on July 20, 2021, Yoshi-P updated fans on the situation. How FFXIV Can Solve Its Server Congestion Problem While this show of good faith is likely to go a long way in placating angry fans, a more permanent and long-term solution is necessary. Director Naoki Yoshida has announced that, as an apology for the congestion, players will be receiving a week of free FFXIV game time.
Server congestion has been more obvious to fans than ever since the start of Endwalker early access, especially to those who have been stuck waiting in long queues for hours upon hours. Developers anticipated a congestion problem and did what they could to alleviate it, but unsurprisingly, it wasn’t enough. Related: What FFXIV: Endwalker's 2002 Error Means While these measures helped somewhat, they didn’t prevent players from frequently having to wait in long queues to log in - something that's been exacerbated by the launch of FFXIV: Endwalker. The team took measures like increasing each server’s maximum capacity for simultaneous logins and implementing an auto-logout feature that removes players from the game after 30 minutes of inactivity. Since this summer, FFXIV ’s development team has been working on changes to improve the server congestion problem. Now, the game’s biggest problem is that it’s simply too popular for its servers to handle. However, that changed rather suddenly this summer when servers were bombarded with a huge influx of new players. While the developers were able to start over and fix all the original game’s major issues, FFXIV’ s tarnished reputation continued to be an obstacle stunting its growth for years despite a loyal fanbase and many accolades. Final Fantasy XIV has made one of the greatest comebacks in video game history since its disastrous launch in 2010.
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